Help

Support

Last updated: March 20, 2026

Browse common topics below, or reach out directly and we’ll help you out.

App not opening or loading↓

If Selah is not opening or loading correctly, confirm that:

Your network connection is stable
Your app is updated to the latest version

Notifications not appearing↓

Confirm notifications are enabled for Selah in Android settings
Re-open the app and check reminder settings
Make sure battery optimization is not aggressively restricting the app

Missing journals, prayers, or progress↓

Confirm you are using the same device — Selah stores personal data locally and does not sync across devices
Check whether local app data may have been cleared from Settings
Re-open the app and try again

Erasing local data↓

Selah includes an in-app local data erase option in Settings. This will permanently remove all locally stored journals, prayers, check-ins, and progress from your device. This action cannot be undone.

Still need help? Send us a message and we’ll get back to you.

Please include your device model, Android version, Selah app version, a description of the issue, and steps to reproduce it. Screenshots are always helpful.

support@selahprayers.org